About – Mee Moua

communicating on a different level

Strategic and results-driven communications professional with over five years of experience in digital communication activities, enhancing brand awareness and engagement. Proven ability to manage cross-functional initiatives, deliver compelling content, and execute data-driven campaigns. Fluent in English and Hmong, with a strong commitment to diversity, equity, and inclusion.

PROFESSIONAL EXPERIENCE

multimedia communications specialist

Zimprovements family of businesses & powrful media

Provide strategic communications consultation, developing and executing comprehensive campaigns that align with business objectives.
Lead media relations efforts, enhancing brand visibility and engagement across digital and traditional channels.
Successfully launched an in-house media department, delivering cost-effective creative solutions and consistent brand messaging.
Created content that is distributed nationwide achieving millions of minutes watched and a 10M+ Facebook reach.
Developed communication materials that contributed to 4,000+ sales opportunities in 2023, resulting in over $11M in revenue.
Collaborate with leadership and cross-functional teams to support strategic goals and improve internal and external communication efforts.
Manage and delivered hundreds of digital communication projects across 4 brands within Zimprovements.

ADDITIONAL EXPERIENCE

General Service - Transporter

Mayo Clinic

Provided compassionate and effective communication, ensuring seamless coordination with medical teams to enhance patient care.
Developed an understanding of Mayo Clinic’s mission and operational environment, fostering a strong foundation in healthcare communication.
Adapted to a fast-paced setting, demonstrating problem-solving and interpersonal skills aligned with Mayo Clinic’s values.
Always adhered to clinic policies and procedures.

Member Service Representative

Planet Fitness

Managed member communications, fostering a supportive and inclusive environment.
Collected and implemented feedback to enhance engagement and retention.
Enrolled new members.

Repair Technician Specialist

Safelite Auto Glass

Provided customer-centric communication, ensuring trust and satisfaction with services.
Mechanical flexibility

EDUCATION & CERTIFICATIONS

Master of Science in Strategic Media Communication

Saint Cloud State University

Relevant coursework in Social Media Metrics & Data Analytics; Leadership in Strategic Media Communication, Foundations in Strategic Media Communications, Principles of Design

Bachelor of Science in Mass Communication

Bemidji State University

Associate of Applied Science in Video Production & Filmmaking

Century College

Associate of Arts in Liberal Arts & Science

Century College

FAA Part 107 Certificate

TECHNICAL SKILLS

• Adobe Creative Suite (Photoshop, InDesign, Premiere Pro)

• Canva, Microsoft Office Suite

• Google Ads, CRM, Data Analysis Tools

• Social Media Platforms: Facebook, Instagram, TikTok, YouTube, LinkedIn, Twitter

• Languages: English, Hmong